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Case study · Pharma & Healthcare

How Helix Pharma reached 96% adoption in five weeks across 97 locations

Helix Pharma · Pharma & Healthcare · 8,500 employees

96%Adoption in 5 weeks
97Locations live
60%Fewer HR tickets

The challenge

With plants, hospitals and a large field force, Helix Pharma struggled with paper-based attendance, expiring staff credentials and a flood of routine HR queries.

The solution

Helix deployed WorkNova's mobile app, biometric attendance integration, credential tracking and the Nova HR Assistant on WhatsApp for instant answers.

The impact

Adoption reached 96% in five weeks, routine HR tickets dropped by 60%, and licence renewals are now tracked automatically.

“96% adoption in five weeks across 90+ locations. The mobile app changed everything for our frontline teams.”
VMVikram MehtaChief People Officer, Helix Pharma

Products used

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